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Heartland Health Care Center

Contact Information:
Heartland Health Care Center
8495 Normandy Blvd
Jacksonville, FL
Nursing Home Phone Number: (904) 783-3749

Nursing Home Details*:

Total Number of Beds: 120Percent of Occupied Beds: 97%
Total Number of Residents: 116Located Within a Hospital: No
Type of Ownership: For profit - CorporationMultiple Nursing Homes by Same Owner: Yes
Councils the Nursing Home Participates in: Family & ResidentMedicare/Medicaid: Participating in Medicare and Medicaid
* Details Last Reported on: 08/15/2003

Nursing Home Staff Information:

Number of RN Hours per Nursing Home Resident per Day: 0.74
Number of LPN/LVN Hours per Nursing Home Resident per Day: 0.7
Number of CNA Hours per Nursing Home Resident per Day: 2.69
Number of Staff Hours per Nursing Home Resident per Day: 4.13





Nursing Home Resident Information**:

Percent of Low-Risk Residents Who Have Pressure Sores: 2%
Percent of Short-Stay Residents With Pressure Sores: 21%
Percent of High-Risk Residents Who Have Pressure Sores: 21%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain: 16%
Percent of Residents Who Have Moderate to Severe Pain: 5%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse: 10%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair: 1%
Percent of Residents Whose Need for Help With Daily Activities Has Increased: 16%
Percent of Residents Who are More Depressed or Anxious: 9%
Percent of Short-Stay Residents With Delirium: 1%
Percent of Residents Who Were Physically Restrained: 5%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder: 48%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 9%
Percent of Residents With a Urinary Tract Infection: 12%
** Details Last Reported on: 8/15/2003

Nursing Home Inspection Violations:

Date of Violation Date Corrected Type of Violation Deficiency Scope Level of Harm
2001-07-20 2001-08-31 Resident Rights Deficiencies Provide enough notice before discharging or transferring a resident. Isolated Minimal harm or potential for actual harm
2001-07-20 2001-08-31 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Isolated Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Quality Care Deficiencies Make sure that each resident's nutritional needs were met. Isolated Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Environmental Deficiencies Get rid of garbage properly. Pattern Potential for minimal harm
2002-08-29 2002-10-08 Pharmacy Service Deficiencies At least once a month, have a licensed pharmacist check the drugs that each resident takes. Pattern Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Pharmacy Service Deficiencies Properly mark drugs and other similar products. Pattern Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Pharmacy Service Deficiencies Keep drugs and other similar products locked safely and properly stored. Pattern Minimal harm or potential for actual harm
2002-08-29 2002-10-08 Administration Deficiencies Have licensed, certified, or registered staff to give needed services. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Resident Rights Deficiencies Try to resolve each resident's complaints quickly. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Resident Assessment Deficiencies 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Quality Care Deficiencies Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Pharmacy Service Deficiencies 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Pharmacy Service Deficiencies Make sure that residents are safe from serious medication errors. Isolated Minimal harm or potential for actual harm
2003-08-15 2003-09-22 Administration Deficiencies Keep accurate and appropriate medical records. Widespread Minimal harm or potential for actual harm

*** All violations listed are based on federal government records.

 

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