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Related Sections: Memphis, Tennessee Nursing Homes Shelby County, Tennessee Nursing Homes
Related Sites: Memphis, Tennessee Home Health Care Shelby County, Tennessee Home Health Care

Senior Services Healthcare Center

Contact Information:
Senior Services Healthcare Center
2380 James Road
Memphis, TN
Nursing Home Phone Number: (901) 358-1707

Nursing Home Details*:

Total Number of Beds: 155Percent of Occupied Beds: 86%
Total Number of Residents: 133Located Within a Hospital: No
Type of Ownership: Non profit - CorporationMultiple Nursing Homes by Same Owner: No
Councils the Nursing Home Participates in: ResidentMedicare/Medicaid: Participating in Medicare and Medicaid
* Details Last Reported on: 04/24/2003

Nursing Home Staff Information:

Number of RN Hours per Nursing Home Resident per Day: 0.26
Number of LPN/LVN Hours per Nursing Home Resident per Day: 0.9
Number of CNA Hours per Nursing Home Resident per Day: 2.02
Number of Staff Hours per Nursing Home Resident per Day: 3.18





Nursing Home Resident Information**:

Percent of Low-Risk Residents Who Have Pressure Sores: 5%
Percent of Short-Stay Residents With Pressure Sores: 27%
Percent of High-Risk Residents Who Have Pressure Sores: 26%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain: 16%
Percent of Residents Who Have Moderate to Severe Pain: 1%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse: 15%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair: 5%
Percent of Residents Whose Need for Help With Daily Activities Has Increased: 11%
Percent of Residents Who are More Depressed or Anxious: 10%
Percent of Short-Stay Residents With Delirium: 0%
Percent of Residents Who Were Physically Restrained: 11%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder: 69%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 2%
Percent of Residents With a Urinary Tract Infection: 11%
** Details Last Reported on: 4/24/2003

Nursing Home Inspection Violations:

Date of Violation Date Corrected Type of Violation Deficiency Scope Level of Harm
2001-03-29 2001-05-04 Resident Rights Deficiencies Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Mistreatment Deficiencies Keep each resident free from physical restraints, unless needed for medical treatment. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Environmental Deficiencies Keep safe, clean and homelike surroundings. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Environmental Deficiencies Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Quality Care Deficiencies Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Isolated Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Pharmacy Service Deficiencies Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Quality Care Deficiencies Have enough nurses to care for every resident in a way that maximizes the resident's well being. Widespread Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Pharmacy Service Deficiencies Keep drugs and other similar products locked safely and properly stored. Pattern Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Administration Deficiencies Be administered in a way that leads to the highest possible level of well being for each resident. Widespread Minimal harm or potential for actual harm
2001-03-29 2001-05-04 Administration Deficiencies Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Mistreatment Deficiencies Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Environmental Deficiencies Keep safe, clean and homelike surroundings. Pattern Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Environmental Deficiencies Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Resident Assessment Deficiencies 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Quality Care Deficiencies Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Pattern Minimal harm or potential for actual harm
2002-05-02 2002-05-17 Administration Deficiencies Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Resident Rights Deficiencies Provide proof that all residents' personal money which is deposited with the nursing home, is secure. Pattern Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Resident Rights Deficiencies Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Environmental Deficiencies Keep safe, clean and homelike surroundings. Pattern Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Pattern Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Nutrition and Dietary Deficiencies Provide food in a way that meets a resident's needs. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Pharmacy Service Deficiencies Properly mark drugs and other similar products. Pattern Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Pharmacy Service Deficiencies Keep drugs and other similar products locked safely and properly stored. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Environmental Deficiencies Make sure that staff members wash their hands when needed. Pattern Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable. Isolated Minimal harm or potential for actual harm
2003-04-24 2003-05-06 Administration Deficiencies 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Pattern Minimal harm or potential for actual harm

*** All violations listed are based on federal government records.

 

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