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Related Sections: Portland, Tennessee Nursing Homes Sumner County, Tennessee Nursing Homes
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Highland Manor

Contact Information:
Highland Manor
215 Highland Circle Drive
Portland, TN
Nursing Home Phone Number: (615) 325-9263

Nursing Home Details*:

Total Number of Beds: 112Percent of Occupied Beds: 92%
Total Number of Residents: 103Located Within a Hospital: No
Type of Ownership: Non profit - CorporationMultiple Nursing Homes by Same Owner: Yes
Councils the Nursing Home Participates in: Family & ResidentMedicare/Medicaid: Participating in Medicare and Medicaid
* Details Last Reported on: 10/22/2003

Nursing Home Staff Information:

Number of RN Hours per Nursing Home Resident per Day: 0.3
Number of LPN/LVN Hours per Nursing Home Resident per Day: 1.04
Number of CNA Hours per Nursing Home Resident per Day: 2.67
Number of Staff Hours per Nursing Home Resident per Day: 4.01





Nursing Home Resident Information**:

Percent of Low-Risk Residents Who Have Pressure Sores: 6%
Percent of Short-Stay Residents With Pressure Sores: 18%
Percent of High-Risk Residents Who Have Pressure Sores: 11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain: 18%
Percent of Residents Who Have Moderate to Severe Pain: 8%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse: 17%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair: 14%
Percent of Residents Whose Need for Help With Daily Activities Has Increased: 16%
Percent of Residents Who are More Depressed or Anxious: 11%
Percent of Short-Stay Residents With Delirium: 0%
Percent of Residents Who Were Physically Restrained: 10%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder: 54%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 5%
Percent of Residents With a Urinary Tract Infection: 8%
** Details Last Reported on: 10/22/2003

Nursing Home Inspection Violations:

Date of Violation Date Corrected Type of Violation Deficiency Scope Level of Harm
2001-07-06 2001-08-15 Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Resident Assessment Deficiencies 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Pattern Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Pattern Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Pharmacy Service Deficiencies Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Pharmacy Service Deficiencies Make sure that residents are safe from serious medication errors. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Pharmacy Service Deficiencies Keep drugs and other similar products locked safely and properly stored. Isolated Minimal harm or potential for actual harm
2001-07-06 2001-08-15 Environmental Deficiencies Make sure that staff members wash their hands when needed. Pattern Minimal harm or potential for actual harm
2001-07-06 2001-08-07 Environmental Deficiencies Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. Widespread Potential for minimal harm
2002-09-19 2002-10-31 Resident Rights Deficiencies Quickly give a resident's personal money to the heads of his or her estate after the resident's death. Pattern Potential for minimal harm
2002-09-19 2002-10-31 Resident Rights Deficiencies Keep each resident's personal and medical records private and confidential. Pattern Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Resident Rights Deficiencies Allow residents to easily see the results of the nursing home's most recent survey. Pattern Potential for minimal harm
2002-09-19 2002-10-31 Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Pattern Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Pattern Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Quality Care Deficiencies Provide activities to meet the needs of each resident. Isolated Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Environmental Deficiencies Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Quality Care Deficiencies Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Quality Care Deficiencies Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated Minimal harm or potential for actual harm
2002-09-19 2002-10-31 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
2003-10-22 2003-11-05 Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
2003-10-22 2003-11-05 Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm
2003-10-22 2003-11-07 Quality Care Deficiencies Provide activities to meet the needs of each resident. Pattern Minimal harm or potential for actual harm
2003-10-22 2003-11-06 Quality Care Deficiencies Give professional services that meet a professional standard of quality. Pattern Minimal harm or potential for actual harm
2003-10-22 2003-11-05 Quality Care Deficiencies Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated Minimal harm or potential for actual harm
2003-10-22 2003-11-10 Nutrition and Dietary Deficiencies Provide food in a way that meets a resident's needs. Pattern Minimal harm or potential for actual harm
2003-10-22 2003-11-10 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
2003-10-22 2003-11-19 Environmental Deficiencies Make sure that staff members wash their hands when needed. Pattern Minimal harm or potential for actual harm

*** All violations listed are based on federal government records.

 

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