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Hill Haven Nursing Home

Contact Information:
Hill Haven Nursing Home
1550 Empire Blvd
Webster, NY
Nursing Home Phone Number: (585) 671-4300

Nursing Home Details*:

Total Number of Beds: 355Percent of Occupied Beds: 90%
Total Number of Residents: 320Located Within a Hospital: No
Type of Ownership: Non profit - CorporationMultiple Nursing Homes by Same Owner: No
Councils the Nursing Home Participates in: Family & ResidentMedicare/Medicaid: Participating in Medicare and Medicaid
* Details Last Reported on: 04/17/2003

Nursing Home Staff Information:

Number of RN Hours per Nursing Home Resident per Day: 0.66
Number of LPN/LVN Hours per Nursing Home Resident per Day: 0.83
Number of CNA Hours per Nursing Home Resident per Day: 2.29
Number of Staff Hours per Nursing Home Resident per Day: 3.78





Nursing Home Resident Information**:

Percent of Low-Risk Residents Who Have Pressure Sores: 5%
Percent of Short-Stay Residents With Pressure Sores: 28%
Percent of High-Risk Residents Who Have Pressure Sores: 16%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain: 20%
Percent of Residents Who Have Moderate to Severe Pain: 6%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse: 9%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair: 6%
Percent of Residents Whose Need for Help With Daily Activities Has Increased: 9%
Percent of Residents Who are More Depressed or Anxious: 8%
Percent of Short-Stay Residents With Delirium: 0%
Percent of Residents Who Were Physically Restrained: 1%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder: 43%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 5%
Percent of Residents With a Urinary Tract Infection: 7%
** Details Last Reported on: 4/17/2003

Nursing Home Inspection Violations:

Date of Violation Date Corrected Type of Violation Deficiency Scope Level of Harm
2001-06-28 2001-09-07 Mistreatment Deficiencies Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-08-28 Environmental Deficiencies Keep safe, clean and homelike surroundings. Pattern Potential for minimal harm
2001-06-28 2001-08-28 Environmental Deficiencies Provide needed housekeeping and maintenance. Pattern Potential for minimal harm
2001-06-28 2001-09-07 Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Give the right treatment and services to residents who have mental or social problems adjusting. Isolated Actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Isolated Actual harm
2001-06-28 2001-08-28 Nutrition and Dietary Deficiencies Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern Potential for minimal harm
2001-06-28 2001-09-07 Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Pattern Minimal harm or potential for actual harm
2001-06-28 2001-09-07 Quality Care Deficiencies Give or get special rehabilitation if in the patient's plan of care. Isolated Minimal harm or potential for actual harm
2001-06-28 2001-08-28 Administration Deficiencies Follow all laws and professional standards. Pattern Potential for minimal harm
2002-05-10 2002-07-10 Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
2002-05-10 2002-07-10 Quality Care Deficiencies Provide activities to meet the needs of each resident. Isolated Minimal harm or potential for actual harm
2002-05-10 2002-06-12 Environmental Deficiencies Keep safe, clean and homelike surroundings. Pattern Potential for minimal harm
2002-05-10 2002-06-12 Environmental Deficiencies Provide needed housekeeping and maintenance. Pattern Potential for minimal harm
2002-05-10 2002-07-17 Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Actual harm
2003-04-17 2003-05-20 Resident Rights Deficiencies Try to resolve each resident's complaints quickly. Pattern Potential for minimal harm
2003-04-17 2003-05-20 Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Widespread Potential for minimal harm
2003-04-17 2003-06-17 Quality Care Deficiencies Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated Minimal harm or potential for actual harm
2003-04-17 2003-06-17 Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Pattern Minimal harm or potential for actual harm
2003-04-17 2003-05-20 Administration Deficiencies Follow all laws and professional standards. Pattern Potential for minimal harm

*** All violations listed are based on federal government records.

 

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